FAQ

Are your handbags authentic?

Each of my items go through a rigorous authentication process through Entrupy's Luxury Authentication solution, a state-of-the-art authentication service that combines both AI software and professional authenticators to review each item. By using an objective, scientifically-proven approach, this service ensures that each purchase made through my store has been certified authentic. Multiple factors are taken into consideration, including--but not limited to--stitching, certificates, serial numbers, date codes, hardware, style number, quality, and other unique identifiers. You can find out more about Entrupy here.

Your trust is of the utmost importance and I aim to gain and maintain this level of trust while creating a reputable shop for authenticated luxury pieces.

 Can I return or cancel my order?

In order to meet the current demand and given the nature of sourcing inventory, all sales are final. Please be sure to review all pictures and ask any questions prior to making a purchase. 

You can always contact us with any questions at riemargarethome@gmail.com.

When will my order be shipped?

Please allow 3-5 business days for your order to be processed for shipping. I make every effort to fulfill orders as quickly as possible. Orders are shipped via USPS. I ship domestically with standard rates applying. Shipping costs calculated at checkout. 

Where are your products sourced?

I source my products from a variety of places that include local consignment shops, local vendors, and online third-party platforms.